Refund policy

Return & Refund Policy

Last updated: October 8, 2026

Except where mandatory consumer law provides otherwise, purchases made through MY REVOLUTION SHOP, operated by ANCO MEDIA GROUP LLC, are generally considered FINAL SALE. The European Union right of withdrawal and other mandatory consumer rights described below always take priority over this general rule.

General Return Rule Outside Mandatory Withdrawal Rights

We do not accept returns or exchanges for change of mind, incorrect size or color selection, unwanted items, personal preference, or any other reason unrelated to a defect, damage, or error with the order.

Please carefully review all product descriptions, specifications, sizes, colors, quantities, prices, and shipping information before completing your purchase.

Damaged, Defective or Incorrect Items

If you receive an item that is damaged, defective, or different from the item you ordered, please contact us as soon as possible at info@revolutiondancenetwork.com.

Please include:

Your order number;
A description of the issue;
Clear photographs of the item and packaging, where applicable.

Once the issue has been reviewed and confirmed, we may provide an appropriate remedy, which may include a replacement, refund, or other solution depending on the circumstances and applicable law.

Please do not send any product back unless you have first received return instructions from us.

Lost or Missing Orders

If your order has not been delivered or appears to have been lost in transit, please contact us at info@revolutiondancenetwork.com and include your order number.

We will review the shipment information and, where appropriate, work with the carrier to investigate the issue.

Order Cancellations

Cancellation requests may only be considered before an order enters processing or fulfillment.

Once an order has entered processing, fulfillment, or has been shipped, it may no longer be possible to cancel it.

Submitting a cancellation request does not guarantee that the order can be cancelled.

Refunds

Refunds are not provided for change of mind, incorrect selections, personal preference, or other reasons covered by our Final Sale policy.

Where a refund is approved for a damaged, defective, incorrect, unavailable, or otherwise eligible item, the refund will generally be issued to the original payment method used for the purchase.

After a refund has been issued, processing times may vary depending on your bank, credit card issuer, or payment provider.

Shipping Charges

Original shipping charges are non-refundable unless the refund results from an error on our part, a damaged or defective product, or where otherwise required by applicable law.

European Union Right of Withdrawal

If you are a consumer in the European Union, you normally have the right to withdraw from an online purchase without giving a reason within 14 days after you, or a person designated by you, receives the goods. If one order is delivered in separate shipments, the period runs from receipt of the last item.

To exercise this right, email info@revolutiondancenetwork.com before the 14-day period expires and clearly state that you wish to withdraw from the purchase. Include your order number, the items concerned, your name, and your contact details. We will provide the applicable return instructions and return address.

You must return the goods without undue delay and no later than 14 days after notifying us of your withdrawal. You are responsible for the direct cost of return shipping. Please use a tracked service and keep proof of shipment. Do not send products to a Printful or Printify facility, or to any other address, unless that address is included in the return instructions we provide.

Where required by law, we will reimburse the eligible purchase price and the cost of the least expensive standard delivery option offered for the original order. Refunds will be made to the original payment method within the legally required period. We may withhold reimbursement until the goods are received or until you provide evidence that they have been sent back, whichever occurs first.

You may be responsible for any diminished value resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.

Exceptions to the EU Right of Withdrawal

The right of withdrawal does not apply where a legal exception applies, including goods made to the consumer’s specifications or clearly personalized goods, sealed goods that are not suitable for return for health-protection or hygiene reasons after unsealing, or other items excluded by applicable law. A product is not treated as personalized merely because it is produced after an order is placed.

Other Mandatory Consumer Rights

Nothing in this policy excludes, restricts, or limits any rights or remedies that cannot legally be excluded, including rights relating to damaged, defective, incorrect, or non-conforming goods.